![]() To check the authenticity of your cartridges, go to hp.com/go/anticounterfeit. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. HP recommends that you use genuine HP ink or toner supplies. While you respond to that, here's what I recommend you do: Have you used a genuine HP Ink cartridges? You have a good day you for joining HP Forums.Īs I understand the HP Photo-smart 5520 won't print black ink,ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: Select "Remove driver and driver package" and click OK.ĭownload and install the Drivers from the link: Full Feature Software and Drivers Select the printer driver you wish to uninstall.ģ. Select any printer and then click "Print server properties" at the top of the window. (b) From the Start menu or the Start screen and open Devices and Printers. Press WINDOWS-R on the keyboard to bring up the Run window, type in 'printui /s /t2' (without the quotes), and then press Enter or click OK. Open the Print Server Properties dialog window by doing any one of the following: Steps to remove printer driver files from Print Server Properties:ġ. You may follow the steps provided to uninstall the printer software in the link: Uninstalling the Printer Software (Windows)Īlso, you may follow the steps provided below to completely remove the printer software from printer properties. I suggest that you uninstall and reinstall the drivers by following the steps listed below: This issue could occur if the drivers are corrupted. I understand that the issue still persists after following the steps provided in the previous interaction. Hi you for your reply, I'll be more than glad to help you. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Each file type has a slighty different installation procedure to follow.įor more help, visit our Driver Support Page for step-by-step videos on how to install drivers for every file type. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Tech Tip: Driver downloads and updates come in a variety of file formats with different file extensions. In most cases, you will need to reboot your computer in order for the driver update to take effect. Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.Ĭlick the Update Driver button and follow the instructions. How to Install a driver from Device Manager In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose "All Apps" -> swipe or scroll right and choose "Control Panel" (under Windows System section) -> Hardware and Sound -> Device Manager In Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager In Windows, use a built-in utility called Device Manager, which allows you to see all of the devices recognized by your system, and the drivers associated with them. ![]() Once you have downloaded your new driver, you'll need to install it. ![]() Most major device manufacturers update their drivers regularly. To find the newest driver, you may need to visit the HP website. It is a software utility which automatically finds and downloads the right driver. Tech Tip: If you are having trouble deciding which is the right driver, try the HP Driver Update Utility. In the results, choose the best match for your PC and operating system. ![]() Enter HP Photosmart 5520 into the search box above and then submit. If the driver listed is not the right version or operating system, search our driver archive for the correct version. After you complete your download, move on to Step 2. To get the HP Photosmart 5520 driver, click the green download button above. How to Update HP Photosmart 5520 Device Drivers Quickly & Easily Step 1 - Download Your Driver ![]()
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